Business process outsourcing dissertation

Business process outsourcing dissertation

Aug 22,  · the organization in a great extent. Once the business process outsourced to an external agency, it become their responsibility to carry out the task. Outsourcing can categorize in to two different types as BPO and KPO. BPO in other words Business processing outsourcing and the KPO is the Knowledge process outsourcing. ) Types of outsourcing Dissertation Business Process Outsourcing, George Shoudlnthave Killed Lennie Argumentative Essay, Paper Writer Within Sweden, Proposal And Dissertation Help Accounting Finance Business Process Outsourcing Dissertation of dealing Business Process Outsourcing Dissertation with your academic papers, we are here to prove you wrong. Due to the impeccable automation, we have reached through almost a decade, we manage to keep an impressive balance between the top-notch quality custom essays and a cheap price for them

A Systematic Work for Effective Outsourcing Risk Management - Words | Free Paper Example

The phenomenon of virtual corporation and its fundamental element of outsourcing became increasingly popular and common primarily with companies seeking out individuals and service providers to cut their costs of operations and improve their efficiencies. The contract between the organization and the external source ensures the delivery of products and services according to the business requirements and standards.

Thus, business process outsourcing dissertation, when deciding upon outsourcing the companies should assess their core competencies and evaluate which process or business function could be carried out much faster, cheaper, and even better by an external entity.

The strategic, operational, and financial benefits of outsourcing have convinced many businesses to transfer their different work functionalities to countries like India, business process outsourcing dissertation, China, the Philippines, Vietnam, Pakistan, and few others which offer abundant and talented human resources at less expensive values.

Outsourcing was considered as a way of focusing on the core competencies of the business and saving precious resources has also been criticized for its hidden consequences including administrative costs, lower employee morale and performance, business process outsourcing dissertation, and ethical trade-offs Eugene, Furthermore, many have criticized it for taking jobs from residents to other countries which companies argue as a way of transferring hideous and resource-consuming consuming and encouraging more technical and knowledge base opportunities.

There are additional issues regarding outsourcing of a business functionality which requires careful planning and continuous monitoring including transfer of assets in particular intellectual property and methodology, information security, staffing, pricing and payment, warranty and liability, dispute resolution, and litigation Lee, business process outsourcing dissertation, All these issues impose risks to the businesses which require efficient and effective risk management concerning outsourcing of work.

Loss of control and dependence upon external sources in outsourcing has put more pressure on the companies to ensure they have comprehensive risk management systems at all levels to maintain their sustainability and strategic positioning, business process outsourcing dissertation.

Furthermore, risk disclosure becomes a pivotal element of the financial statements as stakeholders are becoming increasingly doubtful and worried about the companies not doing enough to revert or prevent their risky decisions of outsourcing. The primary objective of this research paper is to identify various risks involved in the outsourcing of business functions and critically evaluate different risk management measures that companies should implement.

This research will focus on the risks associated with Information Technology Outsourcing ITO and Business Process Outsourcing BPO. These terms are commonly used in correlation to virtual corporations.

The outsourcer and service provider in any outsourcing arrangement is driven by their respective objectives, culture, way of doing things, and employee relationships. The supply chain works in a virtual environment where a project or a business function is delegated to the service provider.

The interaction is usually business process outsourcing dissertation cyberspace which allows virtual networking and online meetings. The outsourcer often places its key personnel to overlook the method adopted by the service provider and ensure that both confidentially and quality of work are achieved without jeopardizing its core business of the company.

Outsourcing is carried out for achieving tactical, operational, and strategically oriented objectives of the company. The outcome of outsourcing may be more focused on core competencies, cost advantage, availability of wider skills and technology, achieve economies of scale, and even gaining access to the much larger market. However, this does require developing an business process outsourcing dissertation of the objectives that companies pursue when outsourcing their business functions to external sources.

It has been observed that a large number of companies from both public and private sectors in different countries outsource their work to organizations or individuals, business process outsourcing dissertation. The growing nature of ITOs and BPOs has raised numerous issues about the risks involved in shifting from tight and integrated corporate culture to a diverse and comparatively less integrated structure involved in outsourcing.

Operational Risks pertain to process, technology, people, and even external event risks. These risks would result in a shortfall in quality, higher cost, or slowdown in the speed of process execution.

Strategic Risks are related to the behavior of the service vendor. Companies often find themselves in such a position where they are closely tied up with the service providers and are unable to switch to alternatives because of the strict terms and conditions of the binding contracts allowing service providers room for manipulation. Composite Risks are associated with a situation where the outsourcer has delegated its business functionality to an external source and does not retain the in-house capacity to perform outsourced work.

This implies that the outsourcer does not business process outsourcing dissertation a fallback capability if its supplier becomes unfeasible or too much controlling. These risks are in one way or another result of the mismanagement or negation of responsibilities and conditions set out in the agreement. In addition to these risks, cultural compatibility in particular is vital in finding the right outsourcing mix.

Corporate cultures are usually directed from the top management and could vary from one company to another. Understanding the significant impact of corporate culture on the outcome of outsourcing allows the executives to understand the pitfalls associated with weak arrangements Stormy, This is an important issue when deciding between service providers who may share different or opposite corporate cultures. Where outsourcing brings benefits for businesses it also makes them vulnerable to various risks associated with the comparatively less regulated industries.

Companies could implement an effective and efficient risk management system to ensure that outsourcing meets its desired goals and the risk exposure remains within acceptable levels.

The current research will examine all the above risky issues related to outsourcing and the steps that companies should implement through their strategic positioning and decision-making to business process outsourcing dissertation that benefits are overturned to a complete mess. This research will cover the following research questions which would assist the reader to develop an understanding of outsourcing business process outsourcing dissertation management:.

The selection of a research approach is crucial as it will set out the scope of the research work. Different research methodologies have been suggested and adopted to assist in undertaking informed decisions about the research design which may not just involved ways of collecting data and determining procedures to analyze the data but also help to identify the research strategies which may or may not be suitable for a selected task.

However, constraints on different research traditions also need to be understood when deciding upon a research approach Easterby-Smith et al. In the broader sense, two research methodologies including the quantitative approach and the qualitative approach are hereby discussed. Firstly, quantitative approaches deal with numerical measurements using mathematical tools and hypotheses. They are typically used as mainstream scientific approaches in psychology and are widely used to measure how many people feel, think or act in a particular manner, business process outsourcing dissertation.

This involves methodologies of empirical, hypothetico-deductive, and experimental collection and analysis of data. These approaches result in determining numerical differences among groups under observation UNR, On the other hand, qualitative business process outsourcing dissertation deal with in-depth study and analysis of the subject business process outsourcing dissertation review.

In contrast to quantitative research, it establishes hypotheses rather than testing existing ones. It usually involves self-participation, interviews, observations and gathering of data, and finally analysis.

Qualitative research may be implemented via deductive and inductive approaches. Under the deductive approach, a particular hypothesis is reviewed. This is usually carried with a specific objective and focused statement when carrying out aresearch and the outcome is either approval or rejection of that specific hypothesis.

A theory regarding a specified research topic is tested rigorously. This is a common approach especially when research regarding natural sciences is carried out business process outsourcing dissertation where laws present the basis of explanations, allow the anticipation of phenomena, predict their occurrence, business process outsourcing dissertation, and therefore permit them to be controlled.

While on the other hand, inductive research moves from particular situations to make or infer broad general ideas or theories. According to Saunders et al, business process outsourcing dissertation. The current research will adopt the deductive approach for information gathering and analysis, business process outsourcing dissertation. The research will focus on the risk issues related to outsourcing then move to derive examples from real case scenarios.

The research will be carried out by selecting a group of representative outsourcer and service provider companies for the understanding of their outsourcing arrangements. A questionnaire would be requested from these companies to be completed.

Business process outsourcing dissertation, procedures adopted by industry participants would be reviewed for critically analyzing the strengths and weaknesses of the described methodologies. A group of selected companies will be approached for the completion of a questionnaire. This questionnaire will highlight different aspects of the outsourcing business model.

Furthermore, responses regarding risks involved in outsourcing arrangement and respective risk management techniques would be incorporated. However, before carrying out the questionnaire completion process permission would be requested from the thesis supervisor, and only selected personnel of the companies would be contacted for their responses. The secondary data will be collected via various related internet articles, books, magazines, business process outsourcing dissertation, company information and so other possible sources.

It is very important to ensure and verify that the right information is collected to be presented in the current thesis. The primary data is considered to be the first hand which is collected through the questionnaire to be designed for the current research.

Permission from the supervisor will be requested to contact various companies that are using outsourcing services from external sources. Furthermore, service providers will be selected for another questionnaire to be completed. This would allow both buyer and suppliers perspective of the risks involved in the outsourcing arrangement and conclude the most likely risk management techniques to be implemented by businesses.

The current thesis will cover different aspects of risk management and its application to the field of outsourcing. The methodology prescribed for this research is subject to certain issues and limitations which are underlined here to define the scope of the current thesis and set out the basis for the results which this report will conclude upon.

Firstly, the current thesis is an effort to study and summarize different issues relating to outsourcing risk management. Secondly, the current research will use both primary and secondary sources to converge on the study of risks associated with outsourcing. Furthermore, the current research will also extensively use information from secondary sources. Therefore, business process outsourcing dissertation, the scope of the research is limited to data business process outsourcing dissertation from other sources, business process outsourcing dissertation.

Thirdly, an ethical issue about this study covers the recommendations which would be carried out after detailed fundamental research. The primary objective is to discuss and implement suitable valuation methodologies using the information regarding outsourcing risk management. The results are therefore subject to the understanding of the writer and any recommendations made through this report are subject to the understanding of the reader and this should be viewed in light of its limitations and subjectivity.

Tentative Schedule Please fill in the respective dates and color boxes accordingly. The following Gantt chart indicates the stages of the research work and tentative completion dates to ensure submission of the final complete thesis within the due date. The assigned topic is an interesting one and it would help to develop knowledge and comprehensive business process outsourcing dissertation into the process of outsourcing and the risks facing entities involved in this industry.

The research methodology would be carefully implemented and all research questions will be addressed through this thesis. The above brief proposal description would form the basis for the main body of the thesis. Upon approval of the research proposal, further investigation related to the subject will be made to establish examples from the outsourcing industry. Also in the coming days further detailed review of the proposed literature will be carried out.

The research will be initiated by preparation of questionnaire and carrying out interviews with the selected participant. At the end of the collection of data and responses, the final thesis would be furnished. Through the current research paper, business process outsourcing dissertation, an understanding of the typical business models of outsourcing arrangement will be made with research of existing tools and suggestions by outsourcing industry practitioners and experts.

The risk assessment of the outsourcing industry with identification of risks involved and the industry set standards and procedures of risk management would be discussed and critically evaluated for their strengths and weakness. Last but not least recommendations for the most desirable risk management techniques would be made.

A Systematic Work for Effective Outsourcing Risk Management. Introduction The phenomenon of virtual corporation and its fundamental element of outsourcing became increasingly popular and common primarily with companies seeking out individuals and service providers to cut their costs of operations and improve their efficiencies. Learn More, business process outsourcing dissertation. Our academic experts can deliver a custom essay specifically for you, business process outsourcing dissertation.

Use discount. How to balance the trade-off between the business objectives and outsourcing strategies? Learn more. WEEKS TASKS Initial Study Submission of Proposal Approval of Proposal Detailed Subject Literature Review Submission of Draft of Literature Review Submission of Draft of Research Methodology Submission of Draft of Research Design Submission of Draft of Primary Source Data Submission of Draft of Risk Identification Chapter Submission of Draft of Risk Management Chapter Submission of Draft of Conclusion Chapter Submission of Draft of Complete Thesis Final Amendments Submission of Final Bound Thesis.

Business Process Outsourcing in Bangladesh

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